For Seller Fulfilled Prime orders and Amazon prepaid returns, the Seller Assurance for e-Commerce Transactions (SAFE-T) process allows you to file a claim for reimbursement when Amazon issues a refund to a customer. Now there’s a single page to keep track of all your claims, where you can check claims awaiting communication from you, those that are resolved, and those currently under investigation.
If you want Amazon Advisory to show you more about this facet of Amazon, then just drop us a line today!